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Services
MPL Technology Group

Services

MPL Technology Group Project Management

MPL Project Management and Integration Services

MPL can provide Full Installation and Project Management services relating to the power and environmental management solutions featured.

We have extensive experience on a global level that allows our clients to relax in the knowledge that their data center monitoring system will be installed and commissioned on time and to the specification required.

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Our inputs to any project include support in the supply, delivery and installation of the required Infrastructure and environmental control systems. As part of our high quality documentation and procedures, we provide Conformance certificates and Specification sheets of all components, with drawings incorporating all variations and changes. All relevant data can then be incorporated into a file which could be used as part of the Operation and Maintenance Manuals.

We also pride ourselves in the ability to present detailed documentation to maintain the highest standards in data center installtion and commissioning. This documentation includes:

  • System Design Document
  • MPL Benchmarking Document
  • Method Statements and Risk Assessmet for Project Delivery
Mpl Technology Group Support

MPL Technical Support and Maintenance Services

We can provide range of specific support and maintenance services alongside the software and hardware products presented.

We are flexible in our approach to client needs and this is reflected in the way we work on a general scale. Our web-site has the capability to allow clients to log calls relating to issues with the software platform and we have an internal system dedicated to the call management process and response timings.

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We have outlined some general services that are available from our dedicated support team:

  • Examine Diagnostics Logs issued by Client System Operative
  • Database Table Repair
  • Telephone/Email Support for any technical requirements
  • Maintain Installation Drawings
  • Advise on Proposed Installation planning with Intellipoller Connectivity
  • Training
  • Provide Support on creation of reports using the new Intelli-VU Tool
  • Provide Support for the integration of Intelliserver with third  Party  Software Platforms
  • Technical Site visits to perform data centre review and conduct any necessary training
MPL Technology Group Training

Training Plan Summary

There are a number of activities that can be carried out by appointed Client Personnel once Training programs have been completed.

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These activities include:

Ability to physically install new equipment:  

This includes:

  • Managing the process as per the guideline document
  • Re-flashing equipment with the right firmware if required
  • Physically installing the equipment with accessories
  • Cabling the equipment
  • Setting device 485 addresses and the Poller IP address
  • Testing the installation

Ensure the system operates correctly

  • Periodically check that all devices are responding
  • Zip and send the diagnostics file off for checking

Perform front line maintenance tasks

  • Secure connectors that are dislodged
  • Replace faulty pieces of equipment
  • Stop/restart the server if required
  • Repair database tables if required
  • Back-up and send tables to MPL for examination when required
AIRLAB-logo-271x-95 MPL Tecnology Group
Client Support

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